Gene Madrid

Customer Care

Gene provides customer care for the Buyers of communities built by Homes Built For America. Gene started his career 20 years ago providing repairs and warranty services for Pacific Union Homes. He understands that at his responsibility is to keep buyers happy. He is fluent in English and Spanish and can give clear and concise instruction in either language.
After Pacific Union, Gene learned cabinets, from building to repair. How to make a damaged cabinet look new or blend stains, reglaze and reface. He moved on the Property Management business as Lead Maintenance Technician. In this role he led all service requests both indoors and out. Gene became a Site Foreman for a Company specializing in finishing homes, all those items from tile, carpeting, wall treatments and troubleshooting all home mechanical, electrical and plumbing.
Before joining Brighton Coulson, Gene provided warranty services for City Ventures, a multi-family builder. He is a native Californian primed to resolve all the complexities of home delivery.